Appointments
Both face-to-face and televideo consultations are conducted at the clinic. It is preferred that initial consultations are face-to-face. However, in certain circumstances you may want to discuss televideo appointment. Please contact the clinic to book and discuss the options for consultation.
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What you need before making an appointment:
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A valid referral
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Medicare card details
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Best contact details and email address. A registration form will be sent to you. If you don't have an email address, you can fill this out on the day of your appointment.
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Advise us as to whether an Interpretor is required so we can book one .
What you need to have available at your appointment:
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Referral letter
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Completed registration form. If you haven't had time to complete it, it can be completed upon arrival at the clinic.
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Any recent blood test results
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Recent relevant imaging with reports if available eg. Renal tract ultrasound
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A list of your current medications, both prescribed and non-prescribed. If a Webster pack is used, this can be brought along. In some cases, it may be easier to bring your medications to your appointment for clarification
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Any recent discharge summaries.
Upon arrival
Appointment
Cancellations
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Please arrive about 10 minutes prior to your appointment time.
Let us know if you are running late by calling the clinic prior to your appointment time.
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Whenever possible, please advise the clinic of an appointment cancellation at least 24 hours prior to your appointment time.
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You will not be charged a fee for cancellation.
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In some circumstances, a telehealth consultation may be offered to allow for discussion results or important changes to management.
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If non-attendance is frequent, a new referral from your GP may be required before another appointment can be made.